6 mistakes in Customer Support
Customer complaints are an opportunity to learn and improve. No matter what industry you are in, you will always have to deal with...
6 mistakes in Customer Support
The 5 most common mistakes made in customer service
Service desert Germany - still a justified designation?
Why good community management is so important!
PRESENT vs. FUTURE - What is becoming increasingly important in customer service?
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5. Freelancers in Customer Service - Curse or Blessing?