Prosupo's CX and Outsourcing Blog

Stakeholders - people or customers or organizations that have a legitimate interest in your business. A large part of managing yourself revolves around knowing how to work with other people. To do this, it is first important to be clear about who these other people are in the first place and what they expect from you. Of course, there are some commonalities: Everyone wants to be treated with respect, sincerity, openness and fairness. So fair treatment is the name of the game.

#b2b #outsourcing #appointment Scheduling in the telemarketing industry is multifaceted. Whether lead generation or new customer acquisition, the goal is to fill the appointment book at the end of the day. Scheduling - do it yourself or outsource it? The question of whether to do the scheduling yourself or outsource it to specialized service providers comes up again and again. One thing is certain: no regular appointments usually means no success. So first of all, it is not i