What we're good at
For companies, managing an internal customer support team can be time-consuming, demanding and costly given the infrastructure required to do so.
Prosupo offers a service that enables any business to manage its customer support more effectively, more economically and with less time. This benefits both you and your customers.
What we're not good at
Short Term Projects
Prosupo's mission is to provide excellent customer support and service. Excellency doesn't just happen overnight: We believe it's a never ending process of analyzing and improving. Prosupo is therefore unsuitable for short term projects.
How it works
Going Prosupo is as easy as 1-2-3
At Prosupo, we believe in offering tailored solutions to cater to your unique business needs. That's why our first step is a comprehensive consultation. Our experts will engage in a detailed discussion with you to understand your business goals, requirements, and expectations. By identifying your specific pain points and needs, we can develop a customized German BPO service plan that aligns with your objectives and delivers optimal results.
Once we have a clear understanding of your business needs, we move to the introduction phase. Here, we'll present you with a dedicated team of skilled professionals who have been hand-picked to provide the best German BPO services for your company. Our team will take you through our suite of services and tools, showcasing how our approach can seamlessly integrate with your existing systems, and improve overall efficiency. This phase is crucial in establishing a strong partnership, as it sets the foundation for a smooth and successful collaboration.
In the third step of getting to know us, our focus is on gaining a thorough understanding of your project. Our team will collaborate closely with you, participating in interactive sessions to learn your project's scope, goals, and expectations. This process helps ensure that our German BPO services are perfectly tailored to meet your needs. By the end of this phase, our team will be well-prepared to kick off the project, setting the stage for a successful partnership and exceptional results.
With a clear understanding of your project, our team is now ready to start delivering exceptional German BPO services. Our skilled professionals will work hand-in-hand with your team, functioning seamlessly as an extension of your business. While our services are up and running, we maintain ongoing communication and support to ensure that we continue to meet and exceed your expectations. At Prosupo, we're committed to providing continuous high-quality service, enabling you to focus on your core business while we take care of the rest.
The ongoing store management for my German Amazon store is amazing. All negative reviews removed, all complaints handled. Seriously good
Prosupo helped me connect with my customers better. Communication is much smoother now with my customers
Due to the Ads campaign created for me, I was able to acquire a couple new customers! Great experience.
The Google Ads campaign built by Jan helped me acquire a large number of new customers.